When do I pay the cat sitter?

Payment details will be collected when you Book or Pre-Book your holiday cat feeder. Money will leave your account 1 day before the cat sitting job starts.

We are using Stripe as our secure and easy to use online payment system. Just have your debit or credit card handy when you want to book the cat sitter and Stripe will keep your details safe until money gets taken from your bank account the day before the booking starts. Stripe offers payment via mobile, desktop or tablet and sends you updates to your phone. Cat in a Flat will not obtain any payment information.

For every booking there will be a transaction fee. Please remember that the cat sitter and your cat will not be covered by our Cat in a Flat Guarantee if you do not book and pay through Cat in a Flat.

* If you do not have a credit or debit card please email us and we will help you with a direct transfer.

If you have any further questions please contact us on support@catinaflat.com

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