Why is my profile still pending approval?

If you have just recently signed up to be a cat sitter, your profile will be going through an approval process. Although we try our best to approve you within a few days, sometimes we do get busy and you might have to wait up to 7 business days. 

You will be sent an email confirmation when your profile is approved or someone will be in touch if we need any further information from you.

* If you have recently changed your address your profile will also be going through the same approval process. If a cat owner is wanting to urgently book you, please contact support so that we can help you get your profile approved as soon as possible.

Thank you for your patience and we look forward to welcoming you to our community =^.^=

Ps. While you’re waiting, why not have a read through our tips on how to be a 5 Star Cat Sitter!





















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