Once you have found a cat sitter you would like to contact - click on the ‘Contact Sitter’ button. You will then be prompted to sign-up and create a simple profile for free, once completed you will be able to message, book and pay the cat sitter securely through our system. Your personal details will only be shared with the cat sitter once you've confirmed the booking.


The booking process has 3 different states.


Enquiry: Cat sitters will be alerted of your booking request. They will let you know whether they are available or not within 24 hrs.


Pre-Book: You can pre-book your favourite cat sitter in advance. If the cat sitter is available they will then automatically become booked.


Book & Pay: When a cat sitter has confirmed their availability you can Book & Pay them securely through Stripe

Please make sure you Book & Pay before the sitting starts as this confirms the booking and validates the insurance.


We advise contacting 2 - 3 sitters at a time, as this allows you to see who’s available and the most responsive to your request.


If you have any further questions please contact us on support@catinaflat.com