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Using Cat in a Flat
General Information
- How to find and book a cat sitter
- COVID-19 - How does the coronavirus affect cat sitting?
- Is it free to join Cat in a Flat?
- What does the overnight pet sitting service involve?
- What to expect from a drop in cat sitting service?
Trust & Safety
- What does the Cat in a Flat Guarantee cover?
- How do I know if the cat sitter is trustworthy?
- What happens if something goes wrong during the sitting, or the sitter and owner are in disagreement?
- Do cat sitters have background checks?
- What happens if my cat gets ill or injured while in the care of the sitter?
Payments & Cancellation
- What fees do I have to pay?
- Cancellation Policy
- Can a sitter cancel a confirmed booking with me?
- How do I get a refund if I'm unhappy?
- What payment methods do you accept and is it safe?