How can we help you today?
Using Cat in a Flat
General Information
- How do I find and book a cat sitter
- COVID-19 - How does the coronavirus affect cat sitting?
- Is it free to join Cat in a Flat?
- What does the overnight cat sitting service involve?
- What to expect from a drop in cat sitting service?
Trust & Safety
- What does the Cat in a Flat Guarantee cover?
- How do I know if the cat sitter is trustworthy?
- What happens if something goes wrong during the sitting, or the sitter and owner are in disagreement?
- Is Cat in a Flat safe? Do cat sitters have background checks?
- What happens if my cat gets ill or injured while in the care of the sitter?
Payments & Cancellation
- What fees do I have to pay Cat in a Flat?
- Cancellation Policy
- Can a sitter cancel a confirmed booking with me?
- How do I get a refund if I'm unhappy?
- What payment methods do you accept and is it safe?