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Using Cat in a Flat
For Cat Owners
For Cat Sitters
Using Cat in a Flat
General Information
How to find and book a cat sitter
COVID-19 - How does the coronavirus affect cat sitting?
Is it free to join Cat in a Flat?
What does the overnight pet sitting service involve?
What to expect from a drop in cat sitting service?
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Trust & Safety
What does the Cat in a Flat Guarantee cover?
How do I know if the cat sitter is trustworthy?
What happens if something goes wrong during the sitting, or the sitter and owner are in disagreement?
Do cat sitters have background checks?
What happens if my cat gets ill or injured while in the care of the sitter?
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Payments & Cancellation
What fees do I have to pay?
Cancellation Policy
Can a sitter cancel a confirmed booking with me?
How do I get a refund if I'm unhappy?
What payment methods do you accept and is it safe?
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For Cat Owners
Using the service as a client
How do I contact cat sitters?
How do I book a cat sitter?
Do I need to sign up in order to message a cat sitter?
How do I change the price or dates/visits of my booking?
What if the cat sitter I contacted doesn't respond?
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For Cat Sitters
Join as a cat sitter
How do I sign up as a cat sitter?
Cat Sitters Guide – How to become a Cat Sitter
How do I promote myself as a cat sitter?
What are my fees and how much should I charge to cat sit?
How do I update or cancel my account?
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