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  • Using Cat in a Flat

  • For Cat Owners

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Using Cat in a Flat

General Information

  • How to find and book a cat sitter
  • COVID-19 - How does the coronavirus affect cat sitting?
  • Is it free to join Cat in a Flat?
  • What does the overnight pet sitting service involve?
  • What to expect from a drop in cat sitting service?
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Trust & Safety

  • What does the Cat in a Flat Guarantee cover?
  • How do I know if the cat sitter is trustworthy?
  • What happens if something goes wrong during the sitting, or the sitter and owner are in disagreement?
  • Do cat sitters have background checks?
  • What happens if my cat gets ill or injured while in the care of the sitter?
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Payments & Cancellation

  • What fees do I have to pay?
  • Cancellation Policy
  • Can a sitter cancel a confirmed booking with me?
  • How do I get a refund if I'm unhappy?
  • What payment methods do you accept and is it safe?
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For Cat Owners

Using the service as a client

  • How do I contact cat sitters?
  • How do I book a cat sitter?
  • Do I need to sign up in order to message a cat sitter?
  • How do I change the price or dates/visits of my booking?
  • What if the cat sitter I contacted doesn't respond?
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For Cat Sitters

Join as a cat sitter

  • How do I sign up as a cat sitter?
  • Cat Sitters Guide – How to become a Cat Sitter
  • How do I promote myself as a cat sitter?
  • What are my fees and how much should I charge to cat sit?
  • How do I update or cancel my account?
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