If you have misplaced the owner's keys, or accidentally locked yourself out, please contact the owner or the owner's emergency contact immediately. They might have left a spare key with a friend or family member.

If you need to use a locksmith, please make sure you use a reputable company, on average a 'call out' should not cost more than £75 / 150 € (unless late at night or on the weekend).

For the UK - We strongly suggest contacting a locksmith through either of these companies  http://www.locksmiths.co.uk/ or  https://www.lockrite.org  - that way you know you will not be over charged.

In all cases, please keep the receipt safe and email us if you need to make a claim.