GDPR (or the General Data Protection Regulation) is a new EU-wide data protection law which comes into force on May 25th 2018. The GDPR is designed to give people across the EU more control over their personal data by granting new "digital rights" to cover how companies, like us, handle your data. Your personal data is any information relating to you, anything from your name, address, or computer's IP address.

How does this affect my relationship with Cat in a Flat?

To help connect caring cat owners with loving cat sitters, we need to process some of your  information. For example, we hold your email address so you can access your account, and your postcode so we can suggest suitable sitters in your area. We also keep a record of things like past booking conversations so we can better understand and enhance your experience.

Since your privacy and peace of mind is a priority for us, we treat the information you share with us with respect; storing and processing it in a secure and confidential way. Our terms & conditions and privacy policy explain this in more detail. You can always find these links in the footer of our website.

Cat owners, we also want to remind you that if you don’t enjoy receiving our emails full of useful kitty tips, new features and much more, you can opt out in your Settings page.

What do you use my data for?

We collect and use the personal data you share with us in order to offer our best services to you, and to tailor the experience for you and other users. Details of all the data we collect and how we use this information is outlined in our privacy policy. We promise to always keep you informed of any significant changes to how we process your data.

If you have any further questions please email


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