If an owner cancels 5 days or less before the booking starts cat sitters will receive a 30% cancelation fee from the owner (excluding Cat in a Flat fees and the £1.50 / € 1.90 booking fee). 

Please note that cat owners will never be charged more than £30 / € 30 in cancelation fees.

If you have any further questions please contact us on support@catinaflat.com